Frequently Asked Questions

Getting Started

You can create an account by visiting the sign in page and entering your email address. If you are not yet a student, you will be prompted to enter your full name to complete your profile. Once submitted, a one-time login code will be sent to your email.

Alternatively, enrolling in a course through the checkout page will automatically create your account.

Browse available courses. Click/tap Enroll Now on any course, enter your name and email, and proceed to payment. Once your payment is confirmed you will be automatically redirected to your dashboard where the course will be ready to start.

No. You can enroll in a course without an existing account. Your account is created automatically when you complete your purchase using your email address.

Payments are processed securely by Stripe. All major credit and debit cards are accepted including Visa, Mastercard, American Express, and Discover.

Yes. All payments are handled by Stripe, a PCI-compliant payment processor. Your card details are never stored on our servers.

Stripe automatically sends a receipt to your email address after every successful payment. Please allow up to 10 minutes for it to arrive. If you don’t see it, check your spam/junk or promotions folders. If you still can’t find it, contact us at help@leaderbreakthru.com and we’ll be happy to help.

Signing In

Visit the sign-in page and enter your email address. A one-time 6-digit login code will be emailed to you. Enter the code to access your account. No password is required.

First, check your spam/junk or promotions folder. Login codes are sent from hello.mg@leaderbreakthru.com — adding this address to your contacts can prevent future emails from being filtered.

If you still can’t find the code, return to the sign in page and request a new one. If the problem persists, contact us at help@leaderbreakthru.com and we can send you a direct login link.

Login codes expire after 15 minutes. Simply return to the sign in page, enter your email address again, and a fresh code will be sent.

Yes. Your account and course access are tied to your email address and work on any device including desktop, tablet, and mobile.

Accessing Courses

After completing your purchase you will be automatically redirected to your dashboard where all your enrolled courses appear. You can return to your dashboard any time by signing in.

This occasionally happens if there is a delay in payment confirmation. Try refreshing your dashboard after a few minutes. If the course still does not appear, contact us at help@leaderbreakthru.com with your email address and we will resolve it promptly.

No. Once you are enrolled in a course you have unlimited access. Work through it at your own pace.

Yes. All lessons remain accessible at any time. You can revisit any lesson from the course overview page. Completed lessons are marked with a checkmark so you can easily track where you are.

Yes. LB Learn is fully mobile compatible and works on iOS and Android devices in any modern browser.

Discount Codes

On the course checkout page, there is an optional Discount Code field below the enrollment details. Enter your code there before clicking Continue to Payment.

Make sure the code is entered exactly as provided. Also confirm the code applies to the specific course you are enrolling in. If you continue to have trouble, contact us at help@leaderbreakthru.com.

Unfortunately discount codes cannot be applied retroactively. If you believe you should have received a discount, contact us at help@leaderbreakthru.com and we will do our best to assist.

Account & Billing

If you are unsatisfied with your purchase, contact us within 30 days at help@leaderbreakthru.com and we will work with you to find a resolution.

Course access is intended for individual use. If you would like to enroll someone else, they can purchase their own enrollment or contact us about group or coaching discounts.

Email us at help@leaderbreakthru.com and we will get back to you as soon as possible.

Coaches & Facilitators

Yes. Leader Breakthru provides discount codes for certified coaches to share with their clients. Contact us at help@leaderbreakthru.com to request your coach discount code.

Yes. Simply proceed through the normal enrollment process and enter your coachee/student’s email address instead of your own. They will receive access to the course on their account, and you can complete payment with your own card. Their login and course access will be tied to the email address you enter.